Privacy Policy
Effective Date: 13/07/2025
Company Name: Maa Tara Caterer
Website: www.maataracaterer.com
Contact Email: info@maataracaterer.com
Phone: 9830026774
Maa Tara Caterer is committed to safeguarding the privacy of our customers, website visitors, and anyone who interacts with our services. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it remains protected.
1. Information We Collect
We collect information to provide and improve our catering services. The types of data we may collect include:
Personal Information: Name, phone number, email address, residential or event address.
Event Details: Event type (wedding, birthday, corporate event, etc.), date, location, guest count (e.g., 100–1500), and any special requests or preferences.
Communication Records: When you contact us via phone, email, or form submissions, we may keep records of that communication to serve you better.
Website Data (if applicable): When you visit our website, we may collect anonymous usage data such as IP address, browser type, and pages visited using standard analytics tools.
2. How We Use Your Information
We use your information in the following ways:
To Process Inquiries and Bookings: Your contact and event details help us confirm availability, prepare quotations, and manage event execution.
Customer Support: To respond to questions, resolve issues, and provide service updates.
Service Improvement: We may use anonymous data to understand trends, improve website usability, or enhance customer experience.
Promotional Communication: With your permission, we may send offers, updates, or special event packages via email, SMS, or WhatsApp. You can opt out anytime.
We do not rent, sell, or share your personal information with any third-party marketing companies.
3. Payment & Booking Policy
To ensure smooth event planning and coordination, we follow the below payment policies:
Advance Payment: A 50% advance is required to confirm your booking. This advance is non-refundable, and the date of the event is considered final upon receipt.
Final Payment: The remaining balance must be paid on the Sunday before the event date, unless otherwise agreed in writing.
Booking Flexibility: We serve a range of guest capacities (from 100 to 1500+ people), depending on your needs.
All payments are handled securely and confidentially.
4. How We Protect Your Information
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we use:
Secure file storage and email systems
Restricted access to customer data
Best practices in data handling and employee confidentiality
While we take all reasonable precautions, please understand that no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
As a user, you have control over your personal information. You can:
Access Your Data: Request a copy of the data we hold about you.
Correct Your Data: Request changes to incorrect or incomplete information.
Withdraw Consent: Opt out of promotional communication at any time.
Request Deletion: Ask us to delete your data, subject to legal or contractual obligations.
To exercise any of the above rights, email us at info@maataracaterer.com with your request.
6. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you would like to update your information, please reach out:
📞 Phone: 9830026774
📧 Email: info@maataracaterer.com
🌐 Website: www.maataracaterer.com
7. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal obligations. We recommend checking this page regularly to stay informed.
Last Updated: 13/07/2025